ARAMARK Dispatcher - Virginia Commonwealth University Health System in Richmond, Virginia


About Aramark

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at at or connect with us on Facebook at and Twitter at .


Position Summary: The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

  • Performs and coordinates a variety of duties related to dispatch and scheduling

  • Responsible for receiving calls for service; prioritizes and coordinates the service requests

  • Works closely with management and the dispatch team to communicate needs and ensure timely guest service

  • Manages and maintains of all records and documentation of service requests; utilizes software to log activity

  • Provides customer service and maintains a friendly and effective attitude toward customers, guests, clients, and co-workers

  • Other duties and tasks as assigned by manager


  • Previous experience in transportation dispatch or related field preferred

  • Must have a working knowledge of software applications

  • Demonstrates strong organizational skills, accuracy, and attentional to detail

  • Proven interpersonal and communication skills, both written and verbal

  • Must be available to work flexible hours including evenings and weekends

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran